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Review our booking policies, cancellation guarantees, and traveler responsibilities for all excursions coordinated by Taxi Sabana de la Mar.

Fair & Transparent Terms

Excursion Terms for Taxi Sabana de la Mar

Effective Date: October 2026

1. Agreement to Terms

By reserving an excursion, chartering a vessel, or using the services of Taxi Sabana de la Mar (https://taxisabanadelamar.com), you enter into a contractual agreement with Silven Internacional SRL (RNC: 132169052, RUT: AV-AITE-3002-02719).

The individual completing the reservation affirms that they have read, understood, and agreed to these Terms on behalf of all participants joining the excursion.

2. Booking Process & Confirmation

Once your booking request is placed, an electronic voucher is automatically generated and dispatched via email and WhatsApp. This voucher confirms your departure time, meeting coordinate, designated dock, and assigned local guide contact.

3. Transparent Rates & Flexible Deposits

All excursion rates are clearly displayed in USD. Unless indicated otherwise, rates include national park admission bracelet permits, certified guide fees, boat fuel, and required safety gear.

Payment Flexibility: Guests may choose to pay a small deposit online to lock in their date and settle the remaining balance conveniently upon tour arrival or departure.

4. Cancellation & 100% Weather Refund Guarantee

100% Maritime Weather Refund:All boat excursions and coastal tours operate under strict safety authorization from the Dominican Republic Navy (Armada). In the event of rough sea conditions or official port closures, travelers are guaranteed an immediate 100% refund or free date rescheduling.
Guest Cancellations:Cancellations notified at least 24 to 48 hours prior to scheduled departure receive a full refund of any deposit paid. Same-day cancellations within 24 hours or failure to arrive at the meeting dock may forfeit the deposit.

5. Traveler Fitness & Safety Rules

Excursions involving caves, rainforest trails, or boat travel require reasonable mobility. All participants must wear provided Coast Guard-approved life vests while on board vessels and heed all instructions given by certified park guides.

6. National Park & Marine Protection

As protectors of Dominican Republic biodiversity, we observe strict environmental codes: no single-use plastics discarded in nature, no touching ancient cave pictographs or stalactites, and keeping a respectful distance from nesting bird colonies and marine fauna.

7. Certified Guides & Maritime Vessels

Every excursion coordinated through Taxi Sabana de la Mar is led by resident guides certified by the Dominican Ministry of Tourism (MITUR). All boats maintain commercial permits and safety inspections.

8. Liability & Travel Insurance

Silven Internacional SRL operates with high safety diligence. However, adventure travel involves natural outdoor environments. We strongly advise all international guests to maintain adequate personal travel and medical insurance.

9. Intellectual Property

All texts, photographs, maps, and guides published on Taxi Sabana de la Mar are protected by copyright law and cannot be republished or redistributed without express written permission.

10. Governing Law & Jurisdiction

These Terms shall be interpreted and enforced in accordance with the laws of the Dominican Republic. Any dispute arising from an excursion booking shall be handled through good-faith dialogue with our concierge or submitted to competent courts in the Dominican Republic.

WhatsApp Concierge
+1 (829) 754-6322
Operator: Silven Internacional SRL (RNC: 132169052, RUT: AV-AITE-3002-02719) — Dominican Republic.
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